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Job Description

Job Title:
Ambulatory Office Manager

Requisition #:



Post Date:

Required Qualifications
  • High School diploma/GED; Associates Degree preferred.
  • Five years or more experience of full-time relevant experience in a high volume clinical outpatient/ambulatory environment with at least three years in a supervisory role.  
  • Demonstrable knowledge of front desk operations, check-in, check-out and point of service collections.  
  • Knowledge of prior authorization process.
  • Knowledge of TJC and DOH compliance standards.
  • Electronic Medical Record experience.
  • Must have excellent expressive and written communication skills.
  • Must be highly organized.
  • Must be proficient in Microsoft Office Word and Excel.
  • Knowledge of medical terminology.
  • Knowledge of clerical and clinical practices and procedures.


SUMMARY: The Ambulatory Office Manager is responsible for coordinating the routine administrative needs of the Medical Practice and directs and supervises all office activities and clerical staff in coordination with the Department Administrator.

 Job Duties & Essential Functions:

  • Supervise office employees.
  • Assist with recruitment of new staff.
  • Train new staff on office procedures and HIPAA compliance.
  • Assist the Medical Director or Department Administrator with developing procedures for ongoing training and staff development, and monitor competence with new procedures.
  • Work with Medical Director of the practice site and Department Administrator to troubleshoot issues as they arise.
  • Supervise staff mandates; including keeping current on annual physicals, BLS, AED, age specific competencies, evaluations, orientations and ID badges, etc.
  • Counsel staff verbally and in writing in conjunction with Department Manager.
  • Develop and assign staff work schedules and adjust as workflow requires.
  • Approve staff time and attendance, approve time off requests.
  • In conjunction with the Department Administrator, troubleshoot and communicate EMR updates/changes to faculty and staff, maintain site proficiency with EMR, organize and arrange training as needed.
  • Provide support to users on EMR issues.
  • Assist with meeting CMS meaningful use, PQRS, and other quality performance measures.
  • Work with Medical Director to ensure ambulatory sites remain Article 28/TJC compliant.
  • Maintains files and records for any necessary reporting.
  • Perform all other duties as assigned by management.







Special Notes

CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.

Application Procedure

Ambulatory Office Manager- Stony Brook Internists, UFPC

Location: Southampton, NY 

Schedule: Full-Time

Days/Hours: Variable Monday-Friday 8:30am-7:00pm. Flexibility is Required.

Important Note:

The Stony Brook Medicine University Physicians website is primarily an informational and educational resource. It should not be used in place of medical advice and recommendations you receive from your health care provider. If you have, or suspect that you have a medical problem or condition, please seek the advice of your health care provider.

Stony Brook Medicine University Physicians provides marketing advice and consultation to the clinical Faculty associated with the University Faculty Practice Corporations (UFPCs). It does not provide medical care directly or indirectly nor does it oversee, direct, manage or supervise the medical care provided by any of the individual Practices. The individual Practices are responsible for the medical care each Practice provides to its patients. Please note that the Practices listed below are separate University Faculty Practice Corporations (UFPCs).